Frequently Asked Questions

Warranty

Goldline offers 100% Satisfaction guaranteed. We offer a full manufacturers warranty. We value our standard and quality of product. Goldline offers a full repair service to our footwear and other products. We have a longstanding history of product quality and continue to service our customers. Please call our customer service or email us should you have a concern.

 

Refunds

Goldline will extend a full refund for product not damaged, abused or worn within1 year of purchase with the original receipt. Customer will be responsible for all costs for shipping back the product. Please note that if an incorrect item has been shipped and Goldline is in error we will incur all costs to have the order shipped. Please call our customer service for a return number.

 

Exchanges

Goldline accepts exchanges on product brought within one year of purchase. Please note that we will honor the price from the original receipt. Customer will be responsible for all costs for shipping back product. Please note that if an incorrect item has been shipped and Goldline is in error we will incur all costs to have the order shipped.

 

Attention all customers, before you send ANY product to Goldline you must contact us @
(800) 465-6900 ext 2 for a RETURN NUMBER.

US Returns Warehouse:

Goldline USA

400 US Highway 51

Village of Poynette

Columbia County

WI

53955

 

Canada Returns Warehouse:

Goldline Curling

6620 Kitimat Rd Unit # 6

Mississauga, ON

L5N 2B8