Impact Head

Great service

Great replacement for my defective head. Thanks for the great service!

My new head arrived quickly and was easily installed. Thank you

Quickly response

Everything good. Much better contact with brush.

This was a warranty replacement. The service on both the claim and subsequent product delivery was very prompt. The new head is working well as of this writing. I don't see the same looseness in the connectors as the original head. I like both the Impact broom and pad excellent for sweeping.

Goldline was very responsive to a faulty part and shipped a new curling broom head within a day of request. Arrived on time!

I was recently advised of a recall involving the head of my 1 year old broom. I contacted Goldline and received a reply quickly that a replacement head would be shipped. The new head was received in just a couple of days and it solved the problem I was experiencing.

Goldline replaced my Impact curling broom head even though it wasn’t the date that they were recalling. The new head they sent works great. I appreciate Goldlines service with this issue.

Solved the problem 100%

I was so impressed with the efficiency and speed at which Goldline helped me. From the time I called to notification that things were in the mail, was less than three hours. Thanks so much for the exceptional service.

Thanks to a helpful review I realized I had a broom head from a bad batch (6-22), the rings on the bottom wouldn't stay tight and the pad would constantly fall off. I contacted Customer Service and they sent me a new one immediately. Got to try it out in a spiel last weekend and it worked flawlessly.

Exactly what we needed to switch our sponsor brooms from air to impact.

An efficient and fast after-sales service! Within a week, I had received my new head. Thank you!

Excellent customer service - Friendly, empathetic, and quick. The new head works perfectly!

I found out there was a requal on my imoact head. Sent the pictures in and they replaced it quickly. I made the mistake saying itcwas a 1" head, sadly it was 1 1/8". Not their mistake, mine. I donated the new head to our juniors

The original impact head on my brush was always separating from the pad, after talking with ????? She was very helpful sent me a new head covered by warranty. Now I love my brush it works great. Thanks Goldline

My son bought one of these brooms a few years ago. The impact head broke on it (one of the two buttons wouldn't engage in it anymore) but even though it was past the warranty date, goldline replaced it for free. Thanks goldline!

I have now had 3 of these break! I am not that hard on my broom.

No issues with the replacement

Thanks for shipping a replacement impact head. Your attention to customer service is outstanding!

This product is very poor quality! The mop head cracked after two months of use, and the replacement I was given is doing the same thing. Very disappointed!

RESPONSE: Guillaume, I'm sorry to hear this has been your experience. We were surprised to find that some stronger sweepers, such as yourself, are able to crack the heads. We have made revisions to address this, and will gladly provide a warranty replacement for your broken head.

Needed to change a defective impact head. The representative, Anna, was extremely friendly and efficient. Good job!

Disappointed that I have to replace the broom head. Love the broom but the nuts keep loosening off and pad pops off repeatedly. Has been here been any upgrades?

RESPONSE: Hi Andy, there was a recall on the first production run because of this issue. Please contact our customer service for support: store@goldlinecurling.com.